The Medical Assistance Transportation Program (MATP)

ATA serves Cameron Elk & McKean counties.

ATA-MATP provides rides to medical care at no cost to you.

If you or anyone in your family receives Medical Assistance, you may be able to get help getting to and from your medical appointments.  The ATA Medical Assistance Transportation Program (MATP) provides rides to medical care at no cost to you.

HOW TO APPLY FOR ATA MATP SERVICES
If you are in need of MATP services call ATA MATP to request an official application. In Cameron, Elk or McKean call toll free 1.866.282.4968. On the application, you will be asked for your ACCESS card number and other necessary information about your need for transportation. Make sure you tell the ATA MATP office about any special needs you may have like; if you use a wheelchair or walker; if you have any problem that keeps you from riding in a bus or van with other people; or if you need to have someone go with you to your appointments.

IMPORTANT
You can obtain transportation services while you are completing the registration process. However, the ATA MATP must receive a signed registration form from you within 30 days of your eligibility verification.

Once you are registered, you will be sent more written information about how to use ATA MATP services. Your registration is good as long as you continue to receive Medical Assistance, though you may be required to update your information from time to time if it changes. If you or anyone in your family receives Medical Assistance, you may be able to get help getting to and from your medical appointments. The Medical Assistance Transportation Program (MATP) provides rides to medical care at no cost to you. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride.

RIDES TO MA HEALTH CARE SERVICES
You can use ATA MATP transportation to get to any health care service that is paid for by Medical Assistance. That includes appointments with your doctor, dentist, psychologist or psychiatrist, drug and alcohol treatment clinics, or any other MA provider. You can also use ATA MATP to go to the pharmacy for prescriptions, to the hospital for tests, or to get to medical equipment suppliers.

IMPORTANT
Depending on your situation and what providers you see, certain limits may apply to how far you can go to visit.

LEAST COST AND MOST APPROPRIATE
TRANSPORTATION IS PROVIDED
The ATA MATP provides rides in the least costly and most appropriate way to meet your needs. You will usually be riding with other passengers. Depending on where you need to go, ATA MATP can arrange a ride for you using vans, taxis or accessible vehicles for persons with disabilities.

• If you can ride a bus, and you do not live far from a bus route, you may be reimbursed for the cost of riding the bus or receive bus tickets or passes.
• If you own your own car or have access to one, the ATA MATP may be able to provide mileage reimbursement at a specified rate, and reimburse you for any parking and toll costs involved in your trip.

CURBSIDE & DOOR-TO-DOOR SERVICE
When you get a ride through the ATA MATP, you are expected to get to the curb to be picked up. If you have any disabilities or limitations that keep you from getting to the curb, the ATA MATP is required to provide door-to-door service, when the need is medically verified.

ESCORTS MAY RIDE WITH YOU
An escort may accompany anyone on an ATA MATP trip when independent travel is not possible due to age, disability, language, or when the escort is verified necessary for the recipient to secure medical examinations and treatment. Also, an ATA MATP eligible child, who is under 18, can be accompanied by a parent or guardian at no cost to you.

MORE INFORMATION
See the USER GUIDE on RideATA.com

ATA MATP
CUSTOMER SERVICE
1-866-282-4968
1-866-ATA 4 YOU

MATP RESOURCES - CLICK TO DOWNLOAD

THE ATA MATP INFORMATION TRIFOLD

Application for ATA Transportation

A print applicaiton for all ATA transportation is available for download. You can call ATA Customer Service (1-866-282-4968) to request that a print application be mailed to you. Or you may forward by mail or email a completed PDF application. The application is interactive and easy to complete. The Pennsylvania Department of Human Services requires a completed MATP Application for each Medical Assistance client in the family.

Click to download ATA print application.

   THE ATA MATP USER GUIDE 2019 Edition

ATA's program for persons with disabilities (PwD)

ATA’s Transportation Program for Persons with Disabilities provides transportation to persons with a disability as defined by the Americans with Disabilities Act (ADA). Shared-ride transportation is provided at a discounted fare to registered persons with disabilities who are between the ages of 18 and 64. PwD is offered in all six counties served by ATA. To qualify for the ATA-PwD discount you must establish your eligibility and complete a registration form provided by ATA or apply directly through the online eligibility system. Print application forms are also available directly from ATA, and other agencies that serve persons with disabilities.

You will also need to provide written verification that you are a person with a disability. If you do not have any written verification ATA provides a certificate of disability form to be completed by a professional who is familiar with your disability.

Application for ATA Transportation

A print applicaiton for all ATA transportation is available for download. You can call ATA Customer Service (1-866-282-4968) to request that a print application be mailed to you. Or you may forward by mail or email a completed PDF application. The application is interactive and easy to complete.

Click to download ATA print application.

DOWNLOAD THE PWD TRIFOLD

HOW THE ATA PWD PROGRAM WORKS

PwD is provided on ATA’s shared-ride services only. Trips taken on low cost fixed routes are not eligible for discount under PwD.

All PwD rides must be requested at least one working day prior to the scheduled pickup time to qualify for the discount and the individual must agree to share the vehicle with other riders. If you live in a serviced area of Cameron, Clearfield, Elk, Jefferson, McKean or Potter counties, ATA will pick you up at your home (or another location of your choice) and take you to your destination, then pick up at a scheduled time and return you to your home. For information on specific service areas and schedules, please contact  ATA Customer Service. Shared-ride trips are scheduled based on demand and the availability of resources. The PwD program does not provide extra services beyond what ATA currently provides, but offers a substantial discount on its existing shared-ride services.

ATA fits all trip requests into a schedule that varies day to day. Some vehicles fill up quickly. Make reservations as soon as possible or within two weeks prior to departure. While ATA makes every effort to meet the needs of its customers, there are limited resources and ATA may not be able to accommodate every request. ATA reserves the right to create and adjust schedules on an “as needed” basis and to eliminate routes when an inadequate demand exists. To assure your place on the bus, be flexible in your trip plan.

COST
Regular fares for shared-ride services are at least $2.25 and go up from there depending on the service type and the distance traveled. The fares are heavily discounted. For instance, a regular fare of $2.25 would be discounted so that your portion would be $.35. Your portion of a fare of $3.50 would be $.55.

Customer Service and the ATA Call Center provide specific fare information based upon the service needed and availability. Get more information or apply To get more information about the program and its requirements, and to receive an application by mail, call ATA’s Customer Service Center:  1-866-282-4968.

PwD PROGRAM ELIGIBILITY
Individuals with an eligible disability who need transportation in areas that are not serviced by fixed routes, who are not eligible for any other funding services and who are between the ages of 18-64 are eligible for the program.  ATA in cooperation with participating agncies has launched an online pathway to eligibility called FMR APPLY.  Find My Ride Apply allows you to apply directly on the web using a special web based application system.  Click here to initiate your application for this service. 

PwD is supplemental

If you are eligible for shared ride transportation under another program such as the Medical Assistance Transportation Program (MATP), your medical or medical related trips will be provided under MATP. The PwD program is supplemental to the other funding sources available to persons with disabilities. PwD is used when all other payment options have been applied.

PwD TRANSPORTATION COST IS A 'LAST OPTION'

If you are currently in another transportation program that is sponsored by an agency or community organization these sources of rider support will be used first with PwD program as the last option. The PwD program is helpful since it offers a shared-ride trip that does not qualify under other transportation programs. It offers low cost access to transportation services offered by ATA.

PwD ESCORTS RIDE FREE

If a safety escort or a personal care attendant (PCA) is necessary to assist the person with disabilities when entering or exiting the vehicle, the escort may qualify to ride free with you. Persons with disabilities may travel with certified guide and service dogs on all ATA transit vehicles.

PwD Publications and Applications Available for Download

Seniors riding on fixed routes in their community ride for FREE!